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Hospitality: Tourism & Recreational Services

Tourism is the world’s largest economic sector. The sector provides employment to many people and is an important contributor to the gross domestic product in a large number of countries, in particular, in developing countries. PUM has expertise in various fields in the tourism industry. PUM offers support to tour operators and travel agents; operators of sightseeing tours; cruise ship operators; amusement and theme park managers; and to organisers of tours into eco-&-historical sites. The work mostly involves the development of new products, marketing activities and managerial advice.

PUM experts can assist the tourism business in many ways. Agents can be taught modern 'dynamic packaging' methods and how to put together tailor-made tours for the experienced traveler. Operators of excursions can be advised on how best to improve their tours by making better calculations about overall cost and itinerary-imposed time constraints. Organisers of city and regional tours can be advised about the marketing of their tours and about how to cooperate with local tour organisations.

To find out more, please download the sector sheet Tourism and recreational services on the right hand side of this page.