Thriving dairy business ecosystem in Zimbabwe

In 2018, Zimbabwe’s dairy sector faced numerous challenges : animal diseases, lack of quality feed, low productivity, and soaring production costs. Recognising these difficulties, PUM stepped in with a veterinary specialist and an animal feed expert to support small-scale dairy farmers. This initiative marked the beginning of a far-reaching collaboration that would reshape the dairy sector in Zimbabwe.

As the initial project unfolded, some challenges came to the surface. This realisation led to a long-term partnership with the Zimbabwe Association of Dairy Farmers (ZADF). Over time, PUM expanded its reach, collaborating with key players across the dairy value chain. From feed manufacturers like Profeeds to farmer- owned logistics company NDC, and from milk processors like DPAZ to dairy laboratories like AGLABS, the ecosystem steadily grew. PUM’s support in optimising feed quality, milk collection systems, and laboratory renovations strengthened each link in the value chain. For example, a PUM expert advised on renovating the milk testing lab, enabling dairy farmers to assess milk quality before selling it. This empowered them with knowledge, strengthened their bargaining power, and secured better prices, benefiting all farms, not just one.

Collaboration
At the heart of this transformation lies a robust business ecosystem where key players – farmers, feed producers, milk processors, and logistics companies – interact seamlessly. Government regulatory bodies, the Dutch Embassy, lend crucial support, ensuring sustainability.

PUM plays an important role in this ecosystem, serving as both a knowledge provider and a catalyst for collaboration. By strengthening ZADF’s capacity and connecting them with relevant stakeholders, PUM ensures that dairy farmers receive the support they need.

The train-the trainer programme approach for the ZADF field officers started two years ago and early 2024, blended learning modules were added in collaboration with Aeres University (Dutch university of applied sciences). On a yearly basis, multiple teams of two experts at a time – typically a vet and a nutritionist – work together with ZADF. This approach ensures lasting impact and sustained change instead of offering one-off farm trainings. The blended learning module (online with remote PUM expert advice) enhances accessibility in rural areas and allows ongoing reference ensuring that dairy farmers receive well-informed, high- quality guidance.

Achievements
The impact of this collaborative effort is evident in several ways. Trust and cooperation between various industry players have significantly improved, leading to stronger partnerships and a more cohesive ecosystem. ZADF field officers are now better equipped to train and support farmers, enhancing their productivity and resilience. These learnings have already contributed to a measurable increase in domestic milk production, reducing Zimbabwe’s reliance on imported dairy products. Yet, challenges remain. Funding constraints for equipping field officers, maintaining engagement from larger industry players, and navigating regulatory and political landscapes continue to pose hurdles. However, these obstacles underscore an essential lesson: meaningful change requires time, patience, and a deep understanding of the sector’s needs.

Next steps
The future of Zimbabwe’s dairy industry lies in innovation and inclusion. Efforts are underway to address the high cost of fertilizers by exploring organic waste conversion and alternative grass-based solutions. Recognising the crucial roles of women and youth in dairy farming, the programme is fostering greater inclusion and support for these groups.

PUM and ZADF remain committed to building a resilient and self-sustaining dairy sector. By fostering education, optimising production processes, and strengthening industry connections, they aim to create a thriving ecosystem where dairy farmers can prosper.